Comments from clients

We were so pleased with Jack’s diligent, thorough and professional efforts while securing our new mortgage. He was great at communicating and handled details promptly and effectively. Jack is great... read more to work with!

It is with pleasure that I write this review for Jack Tenold. From the first phone call I made to Jack seeking basic reverse mortgage information, through the final... read more closing, Jack was there for me. Between his communication skills and deep knowledge of the reverse mortgage process, I do not see how I could have been in better hands. I simply cannot imagine anyone having a deeper and more thorough knowledge and understanding of the reverse mortgage process than Jack Tenold! Any questions or concerns I had throughout the entire process were answered immediately, and completely, even times when all I needed was reassurance from Jack that everything was on track and going smoothly. I have no doubt whatsoever that Jack's "behind the scenes" work and negotiations with underwriters and others involved in the loan process was completely instrumental in the successful procurement of my reverse mortgage. Anyone seeking a reverse mortgage, or anyone just needing basic information about reverse mortgages would do very well by contacting Jack Tenold! I only wish I could give more than five stars!

Our experience with Jack was so great. He went out of his way by meeting me in spots other then his office. He is easy to talk to and definitely... read more looked out fir our interests. I would highly recommend this person We Thank you, The Perkins

Everything went very smoothly with no major problems

Definitely a 5 star guy. Did everything needed in a timely manner and just a good guy with excellent knowledge of all the details. Despite some unavoidable delays, my mortgage... read more closed faster than any I've had in the past and yes, I've had quite a few in my 68 years. My interest rate was more than cut in half. Jack is one of the good guys and yes, helping seniors is what he does.

We went to Jack Tenold for our Reverse Mortgage . It was a great experience Jack took all the time we needed to understand the information about Reverse... read more Mortgage. Jack took us through the whole process step by step. His experience and knowledge of Reverse Mortgage was outstanding. The other great advantage was that Jacks office is here in Spokane where you can sit down with him in person not just a phone number on your TV. We highly recommend Jack for your Reverse Mortgage needs. C Jackson

Jack was such a breath of fresh air! He took me through the whole process with constant updates. He is a wealth of knowledge and gives sound guidance.... read more I was just so happy to have found him. Thank you Jack for everything!!!

Jack has provided me with excellent information regarding reverse mortgage issues for many years. He’s able to analyze these complex issues and provide guidance in a very understandable manner. Jack... read more is a man of high integrity and a consummate professional. James Kalamon

Considering a Reverse Mortgage? When my sweet Mom’s financial position tightened and she began cutting her pills in half, we decided to explore the possibility of a Reverse Mortgage. By... read more doing so, Mom would be able to enhance her financial position by accessing equity in her home. When we met with Jack he explained the ins and outs of the program. His knowledge and expertise made it easy for Mom to understand the benefits and make the decision to pursue a Reverse Mortgage. Jack’s professional and thoughtful approach put us both at ease. Thanks to Jack’s expertise the process from start to finish progressed smoothly. The relief Mom and I felt by addressing her financial situation, ensuring she got her meds, and being able to make her life less stressful meant a lot. If you’re considering a Reverse Mortgage, give Jack Tenold a call!

Jack does everything possible to work out the best arrangement for your needs. He’s also available to answer questions and offer guidance at the time you need it. This is... read more our second time working with Jack and we are grateful for him and his fine work.

Jack has been extremely helpful and professional in helping me obtain a reverse mortgage. The process was done quickly and efficiently. Highly recommend this gentleman and his wife Tanna!

Jack made the process almost enjoyable. Friendly, knowledgeable and very accessible. I’d rate him 6 stars.

Just got a reverse mortgage for my mother in order to keep her in her home with some paid help. Jack Tenold got the job done and was very encouraging,... read more quick, and responded so fast to every query. I'm so glad he was recommended to me and that I followed through with him. I'm now considering checking into the same thing for my own home. Jack will be the person I return to for that. Thank you, Jack, for everything you did.

Jack did a fantastic job with my reverse mortgage. From my initial contact with him and all the through closing he was very professional and kept me informed and educated... read more of the entire process. Great job Jack, thanks very much for all your help!

Jack was amazing, friendly, caring and so helpful! We appreciate everything he has done for us. Very professional! We highly recommend him. Debbie and Aaron

Jack was easy to work with and eager to help with tips to speed the process along.

In these times when trust is the first component of any relationship whether it be personal or business, I can honestly say that Jack Tenold holds up to the highest... read more standards we would entrust to someone outside of ourselves. Jack ensured that our experience was as smooth as possible considering that a reverse mortgage is one of the largest decisions one makes at this point in life. I highly recommend Jack Tenold to help you navigate the complexities of this endeavour. Sincerely, Nancy Strand-Flaherty

Jack is great to work with and made our experience of re-doing our reverse mortgage very easy and very positive. We will use Jack again in the future.

My husband has been in a Family Home for the past 3 years at a cost of $5000 per month. I, Lyla Hatfield, was at whits end, even though my... read more house was paid for, I could not live on my meager income. I went to Jack Tenold and asked if there was anything he could do to help me. He explained how a reverse mortgage works and walked me through the process. I now have the security I need to live my life the way I had envisioned when my husband and I retired. Thank you Jack for all your hard work.

Jack made this whole process so easy . He’s such a great businessmen, and also a great friend. We would recommend Jack for your help on reverse mortgage... read more . We are so pleased with the knowledge this man has, and all he’s done for us. Thank you Jack for all the help, but mostly for all the knowledge you have and share about reverse mortgage. We’ll be forever grateful. With lots of appreciation, Gary and Elaine Hicks

Jack is a wonderful person and very helpful throughout the entire process.

Jack was very helpful and very knowledgeable in helping us get this done. We researched this for about a year and asked him many questions before we decided... read more to do this. We have recommended him to a number of people, as he is someone we trust very much. Thank you, From Mike and Nancy Henry

Jack gave us all the tools needed to make great decisions and understand reverse mortgages and apply them to our circumstances. We feel very satisfied with our experience with Jack.

Jack Tenold has been so helpful, and made my journey, which turned out to be a long process, one of learning and very informative. I so appreciate his honesty... read more and since of humor. Thank you Jack

He is so good and the work was A+!

I can’t say how much I appreciate Jack and his team for making this experience so easy and comfortable I felt like I was visiting friends. He did a wonderful... read more job walked me through everything and except for signing 100 papers it was the best experience I’ve had in a very, very long time. Thank you again, Jack and Tana you guys are the best

Jack worked VERY hard to get the best deal for US. Knows his business. Cannot recommend high enough!

I reached out to Jack originally to get information on a reverse mortgage. Due to a very difficult family situation, I was in danger of having to sell my family... read more home or loose it. At 68 years old, I did not want to loose everything that I had built up over the years and start all over again. To make a long story short, let's just say that Jack, bent over backwards and jumped over hurdles that others would not have, in order to help me get my reverse mortgage and save my home. He was professional yet kind and genuinely concerned. Jack always communicated with me in a timely manner and kept me appraised of everything that was happening. He even called me while he was on vacation. Jack is extremely knowledgeable and experienced in his field. If anyone can get things done for you, Jack Tenold can. I whole heartily recommend him. Jack goes out of his way to make sure his clients needs are met. Tanya Mandigo Landrum

Completed our Reverse Mortgate with outstanding results. VERY honest! provides full details with every step along the way. A rare find in today's market for sure. Highly recommend Mr. Tenold.

If I could give Jack a 10 Star rating I would. He is up to date in what he does and he treats you like you are the only... read more client. Very personable.

We were clueless, almost, about Reverse Mortgages, and we had no idea who to call about it. We had seen Jack Tenold's regularly appearing ad in the Spokesman-Review, and... read more while we had no idea who he was we decided to get in touch and see where it might lead. Jack was immediately available and happy to visit with us in our home. From the first meeting we were impressed with how knowledgeable he is and how skilled at explaining clearly what for us were often complicated technical financial matters. In just a few weeks the reverse mortgage process was complete and we could benefit financially in ways that would not tie us to uncomfortable loan payments. Instead, we now have funds that, in effect, belonged to us in the first place. Jack Tenold is honest, fair, communicative, good humored and willing to do all he can to facilitate the reverse mortgage process.

Jack was accessable throughout the whole process. He is very knowledgeable and patient.

Jack Tenold was tremendous in helping my husband and I obtain a reverse mortgage. With it we put a new roof and gutters on our house, got... read more a new garage door, new flooring, new patio, new front steps and sidewalk, and totally gutted our kitchen and built it new from the ground up. Jack was so helpful and great at making the mortgage application process easy and understandable, we would recommend him highly! Gail and Ed Newman

Buying a new home is exciting, but all the paperwork can be daunting. Jack and Cheryl made the entire process rather enjoyable. They were extremely professional and truly made... read more the experience stress free!